Seating Preferences + Perceptions in Waiting Spaces
The national focus on patient and care partner experience and satisfaction brings an increasing awareness of the relationship between the environment and the perception of care; with the corresponding reimbursement implications, designing spaces that deliver value is paramount.
Seeking to support and improve patient and care partner experience in the waiting room setting, a major academic medical center in Atlanta, Georgia and a leader in healthcare environments manufacturing conducted a pre and post occupancy study in an outpatient transplant clinic.
Learn about seating choice and arrangements across multiple settings, discover a new tool for capturing and visualizing spatial behaviors, and explore the relationship between built environment affordances and perception.
Speaker: Elaine DeLuca Knorr, Area Healthcare Manager, Steelcase Inc.
Please choose between a daytime and evening presentation.
Daytime Location: Sage College of Albany, Art + Design Building, Albany NY
Evening Location: Business Environments by RAS, 1 Interstate Avenue, Albany NY
Event Sponsor: Steelcase Inc.
